Last updated: 15.10.2026
1. Interpretation
“We”, “Us” and “Our” mean Dining Room, trading from 115 Wanlip Lane, Birstall LE4 4GL. “Website” means this website.
2. Introduction
By using this Website, placing an order or booking a table, you accept these Terms of Use. If you do not accept them, please leave the Website. Most areas of the Website are open to everyone, and you don’t need to register to browse. We may update these terms at any time by posting the changes here, so please check this page regularly. Some terms may be overridden by notices on other pages of the Website.
3. Disclaimer
We try to keep the information on this Website correct, but we can’t promise it is complete or up to date. We may change content, services and prices at any time without notice. To the maximum extent permitted by law, we exclude all other warranties and conditions.
Allergies: We try to list allergens on our menu, but please contact us before ordering if you have any allergy or dietary concern. Our kitchen handles nuts, gluten, dairy, eggs, fish and other allergens, so we cannot guarantee any dish is completely allergen-free. We accept no liability for allergic reactions where you did not tell us about your allergy before ordering. Nothing in these terms limits liability that cannot be excluded by law.
4. Orders
- All orders are subject to availability and confirmation of the order price.
- To order, you must be over 18 and, for online card payments, hold a valid credit or debit card.
- You confirm that the details you give us are true and accurate, that you are the authorised user of the card used, and that there are enough funds to cover the order.
- You will receive an acknowledgement when you place an order. This is not acceptance of your order. Your order is accepted when we confirm it.
- We may refuse any order.
- Preparation, collection and delivery times are estimates and may be delayed by factors outside our control, such as weather, traffic or high demand.
5. Price and Availability
We try to make sure all descriptions and prices are accurate, but errors can occur. If we find a pricing error on your order, we will tell you and let you either confirm the order at the correct price or cancel it. If we can’t reach you, we will treat the order as cancelled, and any payment already made will be refunded in full. Delivery charges, where they apply, are shown before you pay.
6. Payment
You can pay securely online by card, or by cash on collection or delivery [confirm accepted methods]. For online card orders, we carry out a standard authorisation check to make sure there are enough funds, and your card is debited once authorisation is received.
7. Table Bookings
Please arrive on time. We may release your table if you are more than [15] minutes late. Please contact us as early as possible to change or cancel a booking.
8. Bring Your Own Alcohol (BYOB)
Dine-in guests are welcome to bring their own alcohol. Guests must be 18 or over and drink responsibly. We reserve the right to refuse service.
9. Order Cancellation and Amendments
Once an order has been confirmed and payment taken, it cannot normally be cancelled and is not eligible for a refund, because food preparation may already be under way. To ask for a change or cancellation, please call us on 01162 676774 as soon as possible. We will do our best to help but cannot guarantee your request will be accepted. This does not affect your legal rights.
10. Complaints
We’re sorry if something went wrong. Please contact us first at 01162 676774 [or email address] and we will try to resolve it as quickly as possible. If you remain unhappy, you may escalate your complaint to [support contact / ordering platform, if applicable].
11. Limitation of Liability
To the extent permitted by law, we are not liable for any loss or damage arising from your use of, or inability to use, this Website, including indirect or consequential loss, loss of income, profits or data. Nothing in these terms excludes or limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be excluded by law. Menu prices on the Website are intended to match our in-restaurant takeaway prices. If you spot a difference, let us know and we’ll correct it as soon as possible.
12. Links to Other Websites
Links to third-party websites are provided for convenience only. We don’t control or endorse them and are not responsible for their content. You use them at your own risk.
13. Website Availability
We try to keep the Website available 24 hours a day, but we are not liable if it is unavailable at any time. Access may be suspended temporarily without notice.
14. Termination
We may decline, suspend or remove any user account if you breach these terms or misuse the Website.
15. Personal Data
Information you give when creating an account, ordering or booking is used only to process your request and is handled in line with our Privacy Policy.
16. Customer Accounts
You may not register more than one account for the same person, impersonate anyone else, or use a false name. Please don’t share your password. We are not responsible for activity or orders made through your account.
17. Governing Law
These terms are governed by the laws of England and Wales, and any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
18. Contact Us
Dining Room, 115 Wanlip Lane, Birstall LE4 4GL
Phone: 01162 676774 | Email: info@diningroombirstall.co.uk | contact us.
